Cleansers Bridget Black ™

Terms and Conditions

Terms and Conditions


This is the website (“website”) of bridget black™ provided by Bridget Black PTY Ltd (“bridget black™” or “we” or “us”).   The following Terms and Conditions, our Privacy Policy, Shipping and Returns policies and any other laws or regulations which apply to the website, collectively constitute the rules that govern usage of the website, and the products and services provided therein (collectively "Terms and Conditions").


Please read our Terms and Conditions.  By accessing or using the website you are acknowledging that you have read, understand, and agree, without limitation or qualification, to be bound by these Terms and Conditions.


Information held on this Website
This Website provides general information about bridgetblack.com and the products and services we offer.  We reserve the right to change, delete or move any of the products or information on this website at any time without notice.  We attempt to be as accurate as possible when describing our products and services on the website, however, to the extent permitted by applicable law, we do not warrant that the product or service descriptions, information or other content available on the website are accurate, complete, reliable, current or error-free.

Prices
Prices shown on the website are in Australian Dollars (AUD) and are inclusive of GST.   We reserve the right to alter prices for any reason at any time with immediate effect.

Changes
Any changes to the website Terms and Conditions will be posted here.
Please read the Terms and Conditions before placing an order online. If you do not agree to any change, then you must immediately stop using the website.

Orders
Once you click the ‘submit order” button on the Payment Page your payment will be processed and a confirmation will be displayed on the screen. “Thank you for your order”.   You will also receive an email from us within a few minutes with a summary of your order.   All bridget black™ customers receive a receipt of purchase.   This receipt can be printed out for your referral.

Refunds

If you change your mind for any reason, the cancellation will be acceptable within 24 hours by e-mail at info@bridgetblack.com.   Any details received after that we will attempt to change but regret in most cases order packing and dispatch will already have taken place.   We guarantee money back refund without question if the product is faulty in any way.   Notification MUST be made within 14 days of receipt. Items must be returned in the original condition in which they were received.  We cannot offer a refund once the product has been opened and used.


Please e-mail us at info@bridgetblack.com  or contact us by phone before returning any items to obtain a reference number, our return address and confirm details for a refund.

Please send back with the following:-

Name & address

E-mail address

Original order number

Reason for return

For credit card refunds, please note we can only refund the total cost of goods. If there are shipping charges to be refunded we will offer you a credit off your next purchase to cover this reimbursement.

Method of Payment
We accept the following credit cards:  MasterCard & Visa.   For credit card payments we use eWAY. http://www.eway.com.au which is PCI DSS (Payment Card Industry Data Security Standard) compliant.  You will be required to enter the card type, name as it appears on the card, credit card number and it’s expiration date.  Credit card details are verified via our secure payment gateway for validity and availability of funds.   Once these details have been checked, the transaction is then processed and completed.   We do not keep your credit card information anywhere on our website.

Shipping and Delivery
Orders are processed on business days only (Western Australia Date & Time) Monday - Friday and during business hours (9am- 4pm). If orders are placed in the weekend, they will be processed on the next available business day.   If you have ordered an item that is not available or that is delayed, we will notify you via email or telephone, at which time you will have the option of choosing a different product or receiving a refund.  You must ensure that you supply us with the full and correct shipping address. We cannot be responsible for orders that go missing when an address has been incorrectly advised. A re-delivery of the total costs will be at your expense.


bridget black™ sends all orders by Australia Post and you can expect your products to arrive within 7 working days depending on where you live in Australia.?If your order has not arrived within 7 working days contact info@bridgetblack.com


Shipping charges for Australia are charged on a flat rate of $7.50, for overseas destinations please contact us at info@bridgetblack.com

Privacy & Security
Your privacy and the security of your personal information is our highest priority.
We do not collect personally identifiable information about you, except when you provide it to us.  Under the Australian Privacy laws, we are allowed to collect your personal information directly from you if it is reasonable and practical to do so.  By submitting your personal information to us, you are giving us consent to the collection, use and disclosure of your personal information as per our Terms and Conditions.


Your personal information is collected for the following services; ordering, subscribing, competitions, online promotions, new products announcements, new service announcements, newsletters and queries.   Your personal information may be collected through to our e-mail addresses, fax, phone, mobile, sms, online and in-store promotions and through our website.   Your information will be held with the utmost care.  All pages that require you to enter your personally identifiable information for payment details on our website use 128 bit SSL encryption.   Access to and use of personally identifiable information within our organization is appropriately controlled  by us to prevent misuse or unlawful disclosure of that personally identifiable information by others.


We may retain other companies and individuals to perform functions consistent with our Privacy Policy on our behalf.  Examples include, webhosting companies, companies that coordinate mailings, research and data analysis firms and email service providers.  Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.


We use cookies to record session information, such as items that consumers add to their shopping cart, record past activity at the website in order to provide better service when visitors return to our website.   Your browser is normally set to accept cookies. If you have set your browser to warn you before accepting cookies, you will receive a message with each cookie.  If you reject our cookies then you may still use our website, but you may be limited in the use of some of our features.   We may also use IP addresses for analysis of use of our website.


Upon request we may provide you with access to transaction information (e.g., dates on which you made purchases, amounts and types of purchases) that we maintain about you, communications that the you have directed to our website (e.g., e-mails, customer inquiries), contact information (e.g., name, address, phone number) that we maintain about you.   You can access this information by e-mailing us at the above address.   Upon request we offer you the ability to have inaccuracies corrected in contact information, financial information and transaction information.  You can have this information corrected by sending us e-mail at info@bridgetblack.com


Disclaimer
bridget black™ shall not be liable to you or any third parties for any loss, damage,  expense, costs, or injury, whether direct, special, or consequential or any punitive damages allegedly sustained arising out of your access to or inability to access the use of the website or the supply or non supply of our products.   The advice and information contained within this website is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. The website is presented “as is” and as such we make no promises that the website is error free either in the content or free of viruses or other harmful components.  This includes viruses alleged to have been obtained from our website, your use of or reliance on our products and the website, or any of the information or materials available on the website, regardless of the type of claim or the nature of the cause of action. Your rights under the Trade Practices Act 1974 (Cth) are not affected and our liability under those provisions will be limited at our option to replace or refund the cost of the services or goods.

All content of this website, including text, images etc are the property of Bridget Black PTY Ltd  and are protected by copyright law. Copyright © 2012.   The bridget black™ trademark and logo are trademarks of Bridget Black PTY Ltd.   All rights reserved.
 
Indemnity
You indemnify us against any action, liability, claim, loss, damage, proceeding, expense (including legal costs) suffered or incurred by us, arising from, or which is directly or indirectly, related to:

  • your breach or non-observance of any term of these Terms and Conditions;
  • your use of the Website.


Force Majeure
We shall not be responsible for any delay, suspension or failure arising out of any circumstances outside of our reasonable control, including but not limited to, acts of God, governmental actions, strikes, lockouts or other labour difficulty, war or national emergency, acts of terrorism, fire, explosion, flood, an act or omission of a third party, inability to obtain any necessary materials, equipment, facilities or services, the failure of performance provided by others, internet interruption or virus, accidents or breakdown of plant, machinery, software, hardware or communication network.

Applicable Law
This website is created and controlled by us in the State of Western Australia, Australia.   As such, the laws of the Commonwealth of Australia and, and where applicable, the State of Western Australia, will govern these Terms and Conditions.   By using this website you submit to the jurisdiction of the courts of Western Australia and Australia and agree that any legal action will only be commenced in these forums.