Shipping and Returns Policy

Shipping Policy

bridget black is happy to ship orders anywhere in Australia. All orders are packed in recycled cardboard boxes and products are protected with 100% LDPE degradable bubble wrap.

All prices are in Australian Dollars (AUD).

How much does it cost to receive my order?
bridget black charge a flat rate of $6.50 for postage within the Perth metropolitan area and $8.95 anywhere in Australia.

How long will my order take?
bridget black sends all orders by Australia Post and you can expect your products to arrive within 7 working days depending on where you live in Australia.
If your order has not arrived within 7 working days contact info@bridgetblack.com

Our delivery guarantee
bridget black make every effort to ensure your products are always available however should we be temporarily out of stock we will email you to inform you of when they will be. Your credit card will only be charged once your order is ready.

Our delivery conditions:
bridget black recommend that you choose a delivery point where somewhere is available to receive the parcel. Should no one be home Australia Post will leave a delivery card so you can collect your parcel at your convenience.

On receipt of your order:
All bridget black customers receive a receipt of purchase. This receipt can be printed out for your referral. All orders are processed immediately upon receipt provided products are in stock. All credit cards will be debited on dispatch of order.

When we have received your order:
Once you click the ‘submit order” button you will notice a screen that says “Thank you for your order”. This is your first sign that the order is being sent. You will also receive an email from us within a few minutes with a summary of your order.

Orders outside of Australia:
bridget black currently only sends orders within Australia. If you would like to find out how to order products outside of Australia you can contact us at info@bridgetblack.com for more information.

---

Returns Policy

If you change your mind for any reason, the cancellation will be acceptable within 24 hous by e-mail at info@bridgetblack.com . Any details received after that we will attempt to change but regret in most cases order packing and dispatch will already have taken place.

We guarantee money back refund without question if the product is faulty in any way. Notification MUST be made within 14 days of receipt. Items must be returned in the original condition in which they were received.

We regret we cannot offer a refund once the product has been opened and used.

Please contact our staff before returning any items.

Please send back with the following:-
Name & address
E-mail address
Original order number
Reason for return

Please e-mail us at info@bridgetblack.com so we can inform you where to send and arrange the refund.

For credit card refunds, please note we can only refund the total cost of goods. If there are shipping charges to be refunded we will offer you a credit off your next purchase to cover this reimbursement.

Terms of Agreement for online trading

between

bridget black Pty Ltd (ABN 26 872 249 560) (ACN 122 812 579) ("bridget black/We/Us")

and

The user of this website ("You/Your")

Your use of this Website and purchase of the Products is subject to these legally binding terms and conditions.

Please read them carefully before proceeding with entering the Website. You must accept these terms and conditions to access this Website any further.

DEFINITIONS

"Agreement" means the terms and conditions that apply to the use of the Website which may be amended from time to time.

"bridget black" means bridget black Pty Ltd (ABN 26 322 249 560).

"Products" means the product that is specified on the Purchase Order as the product You wish to purchase pursuant to the Agreement.

"Purchase Order" means the online purchase order form to be completed by You in relation to Your purchase of the Product.

"Website" means internet website with the URL www.bridgetblack.com

"You" means the user of the Website (and "Your" has the corresponding meaning).